Gallagher - Command Centre Cloud / SMB Services Outage – Incident details

All systems operational

Command Centre Cloud / SMB Services Outage

Resolved
Major outage
Started over 2 years agoLasted about 2 hours

Affected

Command Centre Services

Major outage from 6:30 AM to 8:55 AM

Core Cloud Services

Major outage from 6:30 AM to 8:55 AM

API Gateway - Australia

Major outage from 6:30 AM to 8:55 AM

API Gateway - United States

Major outage from 6:30 AM to 8:55 AM

Command Centre Web

Major outage from 6:30 AM to 8:55 AM

SMB

Partial outage from 6:30 AM to 8:55 AM, Operational from 6:30 AM to 8:55 AM

Updates
  • Resolved
    UTC
    Resolved

    Tested resolved

  • Monitoring
    UTC
    Monitoring

    Issue being tested

  • Identified
    UTC
    Identified

    Identified issue

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.