Gallagher - Connectivity Issue with Core Cloud Services – Incident details

All systems operational

Connectivity Issue with Core Cloud Services

Resolved
Degraded performance
Started about 2 years agoLasted 34 minutes

Affected

Command Centre Services

Degraded performance from 10:06 PM to 10:30 PM, Operational from 10:30 PM to 10:40 PM

Core Cloud Services

Degraded performance from 10:06 PM to 10:30 PM, Operational from 10:30 PM to 10:40 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring

    Monitoring the change

  • Identified
    UTC
    Identified

    Database service provider had an issue preventing us fully utilizing the resources configured. Rolled the services in question to force a reconnection.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.