Gallagher - user code generation or update function is temporarily unavailable. – Incident details

All systems operational

Show current status

user code generation or update function is temporarily unavailable.

ResolvedPartial outage 30%5 hours 43 minutes

Affected

SMB

Partial outage from 5:44 AM to 11:28 AM

User Code

Partial outage from 5:44 AM to 11:28 AM

  • ResolvedUTC

    The issue has been fixed and SMB usercode generation is now functioning normally. We are continuing to monitor the service.

  • IdentifiedUTC

    The root cause has been identified and a fix is being deployed. We are monitoring the situation and will provide further updates shortly.

  • InvestigatingUTC
    We are currently investigating this incident.