Gallagher - CommandCentre Cloud Service Certificate Renewal – Maintenance details

All systems operational

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NOV4

CommandCentre Cloud Service Certificate Renewal

PlannedNovember 04, 2026 at 12:30 AM – 12:40 AMUTC

Affects

Command Centre Services

Under maintenance from 12:30 AM to 12:00 AM

Mobile Wallet Service

Under maintenance from 12:30 AM to 12:00 AM

Licensing Portal

Under maintenance from 12:30 AM to 12:00 AM

  • PlannedOctober 28, 2026 at 8:33 PMUTC

    Gallagher will be performing a certificate renewal for CommandCentre Cloud Services as part of ongoing platform maintenance.

    During this time, the following services may experience a brief interruption (2~3 minutes):

    • Mobile Wallet Service (MWS) – used for provisioning and managing Apple Wallet badges

    • Licensing Service – used for viewing allocations and managing license operations

    Only CommandCentre systems running versions outside the following ranges may experience downtime:

    • vEL9.30.1094 and above

    • vEL9.20.2242 – vEL9.20.3265

    • vEL9.10.3110 – vEL9.10.4135


    All other CommandCentre versions are expected to remain unaffected.


    We have carefully selected this maintenance window to minimise customer impact. All services will automatically recover once the renewal completes.