Gallagher - Scheduled Maintenance – Keycloak Production Database Upgrade – Maintenance details

All systems operational

Scheduled Maintenance – Keycloak Production Database Upgrade

Planned
Scheduled for July 07, 2026 at 1:00 AM – 1:30 AM

Affects

SMB

Under maintenance from 1:00 AM to 12:00 AM

Mobile App User Login

Under maintenance from 1:00 AM to 12:00 AM

Mobile App Arming/Disarming

Under maintenance from 1:00 AM to 12:00 AM

Alarm Notifications

Under maintenance from 1:00 AM to 12:00 AM

Controller communications

Under maintenance from 1:00 AM to 12:00 AM

Installer Login

Under maintenance from 1:00 AM to 12:00 AM

Updates
  • Update
    July 05, 2026 at 11:35 PM
    Update
    July 05, 2026 at 11:35 PM
    Maintenance didn't start yet.
  • Update
    July 05, 2026 at 11:15 PM
    Update
    July 05, 2026 at 11:15 PM

    Maintenance is now in progress

  • Planned
    July 05, 2026 at 11:15 PM
    Planned
    July 05, 2026 at 11:15 PM

    We will be conducting scheduled maintenance on the Keycloak production database, which will impact SMB, AMC, eShepherd, and the IS team. A brief service interruption of approximately 3–4 minutes is expected during the maintenance window.