Gallagher - Service Disruption - Email Delivery – Incident details

We have corrected the configuration, and external tests confirm that emails should now be delivered successfully again.

If you believe any email messages have been rejected during this period, please re-send them (For example, for a Mobile Credential, please re-issue the credential).

The issue has been identified as related to a configuration change made on September 27th, the effect of which would cause some downstream email servers to reject emails as spam. We are working to correct the configuration.