All systems operational

SMB Issues Arming/Disarming using Mobile app

Resolved
Operational
Started 10 months ago Lasted 1 day

Affected

SMB
Mobile App Arming/Disarming
Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Investigating
    Investigating

    There may be issues for some Mobile app users trying to Arm or Disarm areas for their site.
    Workarounds - use Offline Mode with a Bluetooth connection to a Reader. Or use a Tag to Arm/Disarm.

    We are currently investigating this incident.