Gallagher - Connectivity Issue with Core Cloud Services – Incident details

All systems operational

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Connectivity Issue with Core Cloud Services

ResolvedDegraded performance33 minutes

Affected

Command Centre Services

Degraded performance from 10:06 PM to 10:30 PM, Operational from 10:30 PM to 10:40 PM

Core Cloud Services

Degraded performance from 10:06 PM to 10:30 PM, Operational from 10:30 PM to 10:40 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC

    Monitoring the change

  • IdentifiedUTC

    Database service provider had an issue preventing us fully utilizing the resources configured. Rolled the services in question to force a reconnection.

  • InvestigatingUTC
    We are currently investigating this incident.