Gallagher - Scheduled Maintenance – Keycloak Production Database Upgrade – Maintenance details

All systems operational

Scheduled Maintenance – Keycloak Production Database Upgrade

Completed
Scheduled for July 07, 2026 at 1:00 AM – 1:43 AMUTC

Affects

SMB

Under maintenance from 1:00 AM to 1:43 AM

Mobile App User Login

Under maintenance from 1:00 AM to 1:43 AM

Mobile App Arming/Disarming

Under maintenance from 1:00 AM to 1:43 AM

Alarm Notifications

Under maintenance from 1:00 AM to 1:43 AM

Controller communications

Under maintenance from 1:00 AM to 1:43 AM

Installer Login

Under maintenance from 1:00 AM to 1:43 AM

Updates
  • Completed
    July 07, 2026 at 1:43 AMUTC
    Completed
    July 07, 2026 at 1:43 AMUTC
    Maintenance has completed successfully.
  • In progress
    July 07, 2026 at 1:38 AMUTC
    In progress
    July 07, 2026 at 1:38 AMUTC
    Maintenance is now in progress.
  • Update
    July 05, 2026 at 11:35 PMUTC
    Update
    July 05, 2026 at 11:35 PMUTC
    Maintenance didn't start yet.
  • Update
    July 05, 2026 at 11:15 PMUTC
    Update
    July 05, 2026 at 11:15 PMUTC

    Maintenance is now in progress

  • Planned
    July 05, 2026 at 11:15 PMUTC
    Planned
    July 05, 2026 at 11:15 PMUTC

    We will be conducting scheduled maintenance on the Keycloak production database, which will impact SMB, AMC, eShepherd, and the IS team. A brief service interruption of approximately 3–4 minutes is expected during the maintenance window.