Gallagher - Apple Pass Provisioning – Service Down – Incident details

All systems operational

Apple Pass Provisioning – Service Down

Resolved
Partial outage
Started about 19 hours agoLasted 31 minutes

Affected

Command Centre Services

Major outage from 5:24 AM to 5:29 AM, Partial outage from 5:29 AM to 5:55 AM

Mobile Wallet Service

Major outage from 5:24 AM to 5:29 AM, Partial outage from 5:29 AM to 5:55 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Update
    UTC
    Update
    We are currently investigating this incident.
  • Investigating
    UTC
    Investigating

    Users are currently unable to use newly provisioned Apple Passes at site readers. The issue is currently under investigation.